Shipping costs, dispatch and returns


Shipping - Gift Collections, Original & Giclée Fine Art Prints

Framed with care and securely shipped worldwide. Contact me for quote.

  • FREE UK SHIPPING for the following:

    • Greeting Cards (minimum order of 5) up to 20 greeting cards

    £3.65 UK SHIPPING for the following:

    • Greeting Cards between 21-40 greeting cards

    • Ceramic Wall Tiles - up to 3 tiles

    • Glass Coasters - up to 3 pairs or 1 set of 6

    • Open Edition Mounted Prints - between 3-4 prints

    • A4 or 12.5 cm x 12.5 cm Box-framed Affordable Art Print - 2 x framed print

    • Print in a Tube - small unmounted, unframed original and limited edition prints

    £10.00 UK shipping for the above products as follows:

    • Ceramic Wall Tiles with stand - 4+ tiles

    • Glass Coasters - 4 + pairs

    • Open Edition Prints (mounted and framed) - 3 + print upto 10

    • Greeting Cards - 41+ greeting cards

    • Print in a Tube - medium - large unmounted, unframed original and limited edition prints

    • Shipping – Unframed Prints (UK)

      All unframed prints are rolled and sent in a protective tube. UK shipping starts at £3.65 and goes up to £10, with the exact cost calculated at checkout based on the size and quantity of your order.

      International Orders

      I ship worldwide! Because international postage varies considerably by destination, please get in touch before ordering and I'll put together a shipping quote for you.

  • Large or Multiple Framed Prints

    For orders of multiple framed prints, or any framed print larger than 40 x 40 cm, special shipping arrangements may be needed due to size and weight. Depending on your location, this could mean local delivery or shipping via a specialist art courier.

    Please get in touch and we'll work out the best option together: 📞 +44 (0)7985 473782 ✉️ chris@carolnunan.co.uk

  • In view of the current situation with country-specific import tariffs, please contact me for a quote before you place your order.

    • All orders are shipped within the UK using tracked delivery services.

    • Most orders are sent out within 3-5 working days.

    • Delivery typically takes 1-2 working days after dispatch.

    • You will receive tracking information by email once your order is shipped.

    • Please allow extra time during busy periods or for custom framed orders.

  • We pack all orders carefully and ship with reputable couriers to ensure your art arrives quickly and in perfect condition.

    • Orders are typically dispatched within 5 working days.

    • You'll receive an email confirmation when your order ships, including delivery estimates.

    • Shipping method: Royal Mail International Standard Parcel Service

    • Delivery timeframes:

      • Europe: 3-5 days (target), typically within 7 days

      • Rest of world: 6-7 days (target), typically within 14 days

    • Actual delivery times may vary depending on your country and the time of year.

  • Your satisfaction matters — I want you to enjoy your new artwork for years to come.

    If your order arrives damaged:

    Please get in touch straight away and send a photograph of the damaged print and its packaging. This helps me assess the damage and process any Royal Mail claim quickly.

    For limited edition giclée prints:

    I'll arrange a replacement if one is available, or issue a full refund if the edition is sold out.

    For original works:

    These are one-of-a-kind, a replacement won't be possible and I'll issue a full refund instead.

    In all cases, I'll email you a pre-paid returns label to take to your nearest post office or collection point. If you're in the UK, I can also arrange a courier pickup from your home or workplace. Return shipping is always covered — there's no cost to you.

    Not happy with your purchase? No problem. Just let me know within 7 days and I'll send you a pre-paid returns label. Once the item is on its way back, I'll issue a full refund to your original payment method.

SHIPPING COSTS: UK CUSTOMERS


SHIPPING COSTS: INTERNATIONAL CUSTOMERS (IE NOT UK)

For the following products international carriage carries a fixed charge of £4.50 + £2 per item. For example, one mini print will cost:

1 x pair of glass coasters = £29 + £4.50 + £2.00 = £35.50
2 x pairs = £58.00 + £4.50 + £4.00 = £63.50

  • Glass Coasters - pairs and sets of 6

  • Open Edition Mounted Prints and Box-framed Prints

  • Greeting Cards (minimum order 10 cards)

  • Print in a Tube - unmounted, unframed original and limited edition prints